Pro Plan

Analytics Dashboard

Detailed insights into your AI support performance

Total Queries

47,392

18% from last month

Resolution Rate

82.4%

5.2% from last month

Avg Response Time

1.3s

0.4s faster

Cost Savings

$12,847

23% from last month

Query Volume Trend

Daily query volume over the last 30 days

Interactive chart showing daily query trends

Peak: 2,847 queries on March 15th

Resolution Rate by Hour

AI performance throughout the day

Hourly resolution rate analysis

Best performance: 9 AM - 11 AM (89% resolution)

Top Performing Categories

Product Information

89%

Order Status

94%

Shipping Info

87%

Returns

76%

Language Distribution

English

68%

Spanish

18%

French

8%

German

4%

Other

2%

Peak Hours

9:00 AM - 11:00 AM

Peak

2:00 PM - 4:00 PM

High

7:00 PM - 9:00 PM

Medium

11:00 PM - 6:00 AM

Low